Stuck? Something broken? You're in the right place.
Before posting
- Search first — your issue might already be solved.
- Try the basics — clear cache, try another browser, refresh the page.
How to report a bug
To help us help you fast, please use this template:
Title: [Short description of the issue]
Date & time: [When did it happen? Include timezone]
Device & browser: [e.g. Windows 11 / Chrome 121 — or Android 14 / Firefox]
Connected hardware: [e.g. DG Labs Coyote 3 or TheHandy via Intiface Central 2.5.0 — or "none"]
Steps to reproduce:
- [First thing you did]
- [Then this]
- [Then the bug happened]
Expected behavior: [What should have happened]
Actual behavior: [What actually happened]
Screenshots:
- [Screenshot of the interface showing the issue]
- [Screenshot of the browser console if possible: F12 → Console tab]
Additional info: [Anything else that might help — error messages, does it happen every time, etc.]
How to open the browser console
If you can, a console screenshot is incredibly helpful for debugging:
- Chrome/Edge:
F12 or Ctrl+Shift+J (Mac: Cmd+Option+J)
- Firefox:
F12 or Ctrl+Shift+K
- Safari:
Cmd+Option+C (enable Developer menu in Preferences first)
→ Click the Console tab, take a screenshot of any red error messages.
What to expect
- Community members may help with common issues.
- For confirmed bugs, the issue will be tracked and updated in Announcements when fixed.
The more detail you provide, the faster we can fix it. 🛠️